The old way
- 1Try to identify screens and buttons over a phone call
- 2Ask family to share a password or install an unfamiliar tool
- 3Leave long-term remote access behind after a one-time task
← Back to Use Cases
Are your parents stuck on an unfamiliar computer task while you are somewhere else?
Skip the guesswork over the phone and help on their screen without asking them to share a password.
Once they approve the connection, you sign in with your own HomiPlay account for time-limited help; access can expire automatically or be revoked at any time.
With HomiPlay
- A parent approves the connection at the computer
- You help remotely with your own account
- Access expires when finished or can be revoked immediately
Dad cannot find the photos he wants to upload, so his daughter helps from another city
Dad wants to add some old photos to the family album, but he cannot find where the files are saved or tell what to click next on the website. With a time-limited share and his approval, his daughter connects remotely, finds the photos, and finishes the upload with him. Access ends as configured once the task is done.
What HomiPlay takes off your plate
- No guessing which screen a family member is seeing
- No asking for a computer or website password
- No permanent remote entry point for a one-time task
More ways to use it
- Help a parent complete an unfamiliar online form
- Find a downloaded file that seems to have disappeared
- Sort out a printer or software setting remotely
How It Works
1
Configure Share Machine
On the device you want to share, select Share Machine, enter the recipient's HomiPlay account email, set an expiration time, and send the invitation.
2
Accept the Shared Device Invitation
After signing in to their HomiPlay account, the recipient sees a sharing notification. Select Accept to add the device.
3
Configure Access Permissions
Choose which features the recipient can use: Terminal allows command-line operations; File Drop allows file uploads, downloads, and management; Remote Desktop allows remote screen control. You can also select a connection approval mode. Attended Mode requires someone at the device to approve each connection, making it suitable for temporary assistance and remote support. Unattended Mode connects without confirmation on the device, making it suitable for personal remote work, home-computer access, and server administration.
4
Use the Shared Device
After signing in, the recipient can find the shared device in their device list and use Remote Desktop, File Drop, Terminal, and any other HomiPlay features supported by that device. When the sharing period ends, the device is automatically removed from the list. The owner can also revoke access at any time.
Technical details
The helper signs in with their own HomiPlay account. The person at the device can approve each connection, while the device owner can limit available features, set an expiration time, and revoke access at any point.
Other Use Cases
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